Department: Senior Management
Title: Director – Human Resources
Status: Full Time; Overtime Exempt
Generally comprises ten eight hour days in a two week period. In addition, some evening hours, weekend work and special event coverage may be required in order to meet job requirements. The incumbent also serves in an “on-call capacity” assisting with operational needs requiring immediate attention and emergency situations during non-scheduled work hours.
Travel: 0 – 10%
The incumbent delivers a full complement of contemporary, right-sized accessible HR services and situationally appropriate solutions in support of Hillwood’s strategic objectives and operating requirements including pay and benefit delivery systems
Leadership. Possessing a keen understanding of the organization, acts as a strategic partner and trusted advisor to the executive director, senior management team and supervisory staff, leveraging an expert point of view to advance ideas, build capabilities and provide advice and counsel within assigned areas of responsibility.
Human Resource Management. Provide a comprehensive suite of HR services for the organization encompassing organizational effectiveness, talent acquisition, compensation, employment law, regulatory compliance, payroll/HRIS, learning and development, performance management, benefits/retirement plans and general employee relations. Work hands-on with all HR functions, especially while maintaining focus on larger strategic vision.
Recurring General Management Tasks:
- Provide direction to the Manager of HR Operations in the performance of his/her duties, establishing work priorities, and achieving management initiatives. This also includes seeking continual improvement of the efficiency and effectiveness of the related areas.
- Act and think both strategically and tactically.
- Work with and across a variety of employees and leadership levels, to build appropriate consensus around HR strategy and tactics.
- Evaluate and effectively implement appropriate, user-friendly programs, practices, protocols and initiatives within assigned areas of responsibility.
- Motivate high performance teams to deliver required performance and execution of goals, objectives and job responsibilities.
- Demonstrate and instill a passion for Hillwood’s mission.
- Other duties as assigned.
Recurring Human Resources Tasks:
- Help leadership align people capabilities with the Strategic Plan and organization needs consulting with supervisory and management staff regarding skill gaps, training needs, performance management, goal-setting and review.
- Maximize employee engagement, and drive a robust organizational climate to attract, develop, and retain the right talent.
- Act as an employee champion and change agent, providing leadership on issues impacting culture, morale and team effectiveness.
- Maintain and advance a robust workforce by benchmarking the broader “industry” to stay current on trends and remain competitive.
- Lead the talent acquisition process of all employees to ensure a talented, diverse, engaged workforce including effective onboarding and assimilation processes. Guide and support hiring managers in interview and selection, and provide support and analysis for employment offers.
- Deliver market competitive, cost effective employee health and welfare programs. This includes plan design, communication, education, regulatory compliance and plan management.
- Assure effective access to worker’s compensation benefits including assisting eligible staff in filing claims, interfacing with the TPA and maintaining cost effective private insurance.
- Deliver safety training and create a culture of awareness around safety.
- Provide thought leadership and counsel on people and organizational impacts of business plans and decisions.
- Provide timely employee relations support to the organization; absence management (FMLA/STD/LTD/Sick Pay,) manage workforce information, and provide reporting and metrics as required by law and/or requested.
Reports to Executive Director.
Direct reports: HR Operations Manager
Significant interaction and influencing responsibility at all levels of the organization.
Knowledge and Experience
- Senior-level HR leadership experience including setting strategy to support organizational growth and change and delivering a full suite of services in a 100 person organization.
- Demonstrated experience effectively managing/interacting with professionals outside area of primary expertise.
- Proven effectiveness leading enterprise-wide change efforts preferably in a non-profit environment including building employee engagement.
- Development and implementation of HR processes and approaches that have driven organizational success.
- Solid understanding of local, state and federal laws and regulations governing both employment related (EEO, wage and hour, employee benefit, leave, etc.) and non-employment related (licensing, zoning, permitting, safety, ADA, OSHA, etc.)
- BS/BA degree from an accredited college/university. A Master’s degree in Business, HR, or Organizational Development or advanced HR certification is preferred.
Skills and Abilities
- Proven employee and candidate assessment skills and selection management.
- Strong project management skills.
- Has a highly developed level of emotional intelligence and the ability to work influentially and collaboratively with peers and other stakeholders.
- Is regarded as credible and trustworthy with a track record of creating and working as a team member.
- Demonstrate sensitivity to, and respect for a diverse population.
- Possesses superior interpersonal communication and presentation skills.
- Has exceptional organizational skills and is motivated by efficiency.
- Strong command of English language both written and spoken.
- Access and employ job related computer software (i.e. Microsoft Office, E-mail, Calendar and ADP Payroll, HRIS and Timekeeping) at an effective proficiency level.
Work Environment and Physical Conditions:
The physical requirements and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job or may be encountered while performing the essential functions of this job.
The employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about their work area, between buildings and the campus grounds, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 15 pounds.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions to the extent Hillwood may do so without undue hardship. The term “qualified individual with a disability” means an individual who with or without reasonable accommodation can perform the essential functions of the position.
The preceding job description indicates the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time not does it proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
We are a progressive, equal opportunity employer and all candidates are encouraged to apply. You can do so by sending a cover letter which must note your pay requirements and your resume to:
Staffing-HR@hillwoodmuseum.org Please reference “HR Director” in the subject line.